Returns & Exchanges

At Pretty Green, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all orders. Whether you need a different size or a full refund, our seamless process ensures your fashion experience remains effortless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are unworn and in their original condition.

• 3.
  Label and Post

  Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.